Alexandra Figueroa, Ph.D.

CURRENT RESEARCH

Works in Progress

Microaggressions surpress workplace voice, but not just for the Victim!

Preprint now available! https://osf.io/preprints/psyarxiv/8zhwg

Amelia Stillwell, Alexandra Figueroa, Elizabeth Tenney, Tamara Calzado Real, Ariel Blair

The impact of racialized workplace interactions, such as witnessing racial mistreatment, on voice processes among racially diverse workers remains ripe for investigation. In this paper, we form new theory about the psychological burdens that witnessing racial mistreatment of others places on employees. Three multimethod studies show that among employees from many racial backgrounds (i.e. White, Black, Latine, East Asian), witnessing racial mistreatment towards others discourages voice by signaling a lack of psychological safety in the organizational environment. Yet, witnessing racial mistreatment also bestows feelings of responsibility to speak up to improve the organization. These results provide evidence that witnessing workplace racial mistreatment places a dual burden on employees: harming perceptions that speaking up is safe, while saddling witnesses with a responsibility to do just that. Feelings of risk were greatest among witnesses who identified with the targeted racial group, including minoritized workers from other racial groups, placing the greatest psychological burden on their shoulders. By showing the disparate and reverberating burden of racial mistreatment at work, we contribute to emerging theory on the pressures that racial interactions place on employees in modern, diverse organizations.

What does it mean for Organizations to be Authentic

Alexandra Figueroa, Jesse Graham

Early in 2023, when Bud Light partnered with transgender activist Dylan Mulvaney, some characterized the action as a testament to the organization’s role as an ally. When the organization later reneged on this agreement after facing considerable backlash, they were deemed insincere and performative in their advocacy (Wamsley, 2023). In reality, both decisions were likely the combination of many different individuals, opinions, and values.  As organizations begin to publicly engage with moralized issues, such as diversity, equity, and inclusion, employees must decide how to interpret such organizational signals, and often, organizations are criticized based on collectively espoused values (Michael & Szigeti, 2019). That is to say, people not only moralize individuals within organizations, they moralize organizations themselves.  In this work we consider how employees use organizational allyship signals to develop an organizational theory of mind, and subsequently make judgments about the moral character of the organization itself. In addition, we measure how perceptions of authenticity may fluctuate based on social identity, ultimately showing that authenticity judgements may not be the best metric for judging the success of an organization-level inclusion initiative.